Comments on: Two business lessons about your customers

By: Dave Kemick

Dave Kemick — Sat, 23 Jul 2011 17:42:16 +0000

As a web developer I can’t begin to describe how important your comments in this post are! Having a proper mobile website that renders well not just on a certain platform but across all mobile devices is as important as having a website that renders well across all browsers and not just IE6!

By: Kris Vockler

Kris Vockler — Sat, 16 Jul 2011 06:11:20 +0000

No truer words have ever been spoken. I I take that back, It’s the old “the customer doesn’t know what they want” mentality. It might not drive the majority of your subscribers away but something worse happens, they won’t be raving about you.

By: Deb Brown

Deb Brown — Thu, 14 Jul 2011 20:16:07 +0000

Becky,
It was my pleasure to play with techy toys with Colton. Ease of use, quick downloads and great content — three leading things viewers want. If you don’t provide that – you can ‘forget about it’ as they say in New York!

Deb Brown

By: Becky McCray

Becky McCray — Thu, 14 Jul 2011 17:16:36 +0000

Jennifer, that’s a great parallel. Thanks for sharing it!

By: Jennifer Wilson

Jennifer Wilson — Thu, 14 Jul 2011 16:33:57 +0000

We had a similar experience yesterday in meeting with a small community’s village president. He would love to be using the forms that local assistance providers have developed, but he doesn’t have MS Word. He is relatively tech savvy for this age and uses Open Office. Well we all know how finicky Word gets with forms and formatting, so its no surprise they broke in Open Office. We’re going to convert them to PDF forms for him, but usability is something a creator still needs to think about, perhaps more than ever.