Comments on: Tools to get to know your customers https://smallbizsurvival.com/2010/11/tools-to-get-to-know-your-customers.html The small town and rural business resource Wed, 27 Aug 2014 12:46:06 +0000 hourly 1 By: 7 Strengths of Small Town Businesses #1 Get to know you https://smallbizsurvival.com/2010/11/tools-to-get-to-know-your-customers.html#comment-172228 Mon, 23 Jun 2014 15:24:54 +0000 http://smallbizsurvival.com/?p=501#comment-172228 […] a more high tech list, like a CRM database. At the basic level, CRM allows you to make notes about customers and track your email interactions […]

]]> By: Another tool to get to know your customers https://smallbizsurvival.com/2010/11/tools-to-get-to-know-your-customers.html#comment-6341 Mon, 18 Mar 2013 22:22:20 +0000 http://smallbizsurvival.com/?p=501#comment-6341 […] Read about more CRM tools in Tools to get to know your customers. […]

]]> By: Becky McCray https://smallbizsurvival.com/2010/11/tools-to-get-to-know-your-customers.html#comment-4808 Wed, 22 Jun 2011 23:12:42 +0000 http://smallbizsurvival.com/?p=501#comment-4808 Yep, always changing. Thanks for the tip, Matt.

]]> By: Matt Mansfield https://smallbizsurvival.com/2010/11/tools-to-get-to-know-your-customers.html#comment-4793 Tue, 14 Jun 2011 14:49:44 +0000 http://smallbizsurvival.com/?p=501#comment-4793 Becky,

Another great tool I have discovered recently is http://www.connectedhq.com.

I really like it because it has great CRM functionality including social features. In addition, it has a great agenda function which sends you your calendar each day along with info about all the folks with whom you are meeting and also provides “opportunities for engagement” which tells you about contacts you can contact to wish happy birthday or congratulate on a job change or promotion.

Check out their free trial.

-Matt

]]> By: Becky McCray https://smallbizsurvival.com/2010/11/tools-to-get-to-know-your-customers.html#comment-4294 Tue, 14 Dec 2010 22:44:41 +0000 http://smallbizsurvival.com/?p=501#comment-4294 Thanks, Kasha. We all work at this.

I see that Gist now has a Chrome plugin, too.

]]> By: Kasha https://smallbizsurvival.com/2010/11/tools-to-get-to-know-your-customers.html#comment-4255 Sat, 04 Dec 2010 01:09:28 +0000 http://smallbizsurvival.com/?p=501#comment-4255 Hello Becky,

You just helped me solve my problem. I feel horrible when I can’t remember the name of someone that I have met briefly, not a good start at building a relationship;)

]]> By: Becky McCray https://smallbizsurvival.com/2010/11/tools-to-get-to-know-your-customers.html#comment-4254 Fri, 03 Dec 2010 17:02:26 +0000 http://smallbizsurvival.com/?p=501#comment-4254 Briana and John, thanks for stopping by.

]]> By: John https://smallbizsurvival.com/2010/11/tools-to-get-to-know-your-customers.html#comment-4253 Fri, 03 Dec 2010 11:45:42 +0000 http://smallbizsurvival.com/?p=501#comment-4253 Interesting tools Becky. I knew many tools that help you learn more about your customers but from the site point of view and not by emails.

I’ll try those tools

]]> By: Briana @ LGMM https://smallbizsurvival.com/2010/11/tools-to-get-to-know-your-customers.html#comment-4252 Fri, 03 Dec 2010 01:06:58 +0000 http://smallbizsurvival.com/?p=501#comment-4252 These are great tools. I had heard of Flowtown but now I’m going to check out Rapportive and Gist (heard of it but never really got into it). Hoping they work!

]]> By: Becky McCray https://smallbizsurvival.com/2010/11/tools-to-get-to-know-your-customers.html#comment-4249 Thu, 02 Dec 2010 21:31:26 +0000 http://smallbizsurvival.com/?p=501#comment-4249 James, now you have me wondering if these tools could help boost our ability to recognize people when we actually do meet in person.

Also, just saw Gist announce a Firefox plugin. These tools are always changing!

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